Pocono Web Pros

Your Website & Business Admin Guide

Everything you need to manage your website, orders, reservations & online presence

๐Ÿ” How to Log In to the GloriaFood Admin Console

  1. Click this link to go straight to the login page: ๐Ÿ”— Open Admin Login
  2. Enter your email and password (sent to you separately)
  3. You're in! You'll see your dashboard

๐Ÿ“ฑ Managing Orders (Phone App)

This is where you'll accept and manage incoming orders.

  1. Download the "Restaurant Order Taking App" on your phone:
    ๐ŸŽ iPhone (App Store) ๐Ÿค– Android (Google Play)
  2. Log in with the same email & password
  3. When an order comes in, you'll get a notification โ€” tap to accept or reject
๐Ÿ’ก Tip: Make sure notifications are turned ON for the app so you never miss an order!

๐ŸŒก๏ธ Seasonal Seating: Winter โ†” Summer

Switching between winter (indoor only) and summer (outdoor added) is easy.

  1. Log in at gloriafood.com
  2. Click "Services & opening hours" in the left menu
  3. Click "Table reservation"
  4. Click "Settings" to expand it
  5. Change the "Maximum table amount" number:
    โ„๏ธ Winter (indoor only): 8 โ€” family table holds 6-8, two smaller tables hold 4 each (18 seats total)
    โ˜€๏ธ Summer (outdoor added): 20 โ€” outdoor space holds up to 100, but cap single-party online reservations
    *Change these numbers to whatever your maximum table amount is
  6. Click the orange "Next" button to save
โ˜๏ธ That's it โ€” one number change! Everything else stays the same.
๐Ÿ“‹ How reservations work: When someone books a table, you'll get a notification on the phone app. You accept or reject each one based on what tables are available. The system doesn't track individual tables โ€” you know your space best!

๐Ÿฝ๏ธ Your winter setup: 1 family table (6-8 people) + 2 small tables (4 each) = 18 seats total
โ˜€๏ธ Your summer setup: Outdoor space holds up to 100 โ€” much more flexibility!

๐Ÿ“ž Large parties (8+): The website tells them to call you directly at (570) 994-0084. This way you can coordinate bigger groups personally.

โœ๏ธ Editing Menu Items

  1. Log in โ†’ click "Menu Setup" in the left menu
  2. Click "Menu Setup" again (it's a sub-menu)
  3. You'll see all your categories โ€” click one to expand it
  4. To edit: Click an item โ†’ change name, price, or description โ†’ Save
  5. To add: Scroll to the bottom of a category โ†’ click "Add item to [Category]"
  6. To delete: Click the 3 dots (โ‹ฏ) next to an item โ†’ "Remove"
  7. When done, click the orange "Next" button to publish

๐Ÿ“ธ Adding Photos to Menu Items

  1. In Menu Setup, click on any item
  2. Click the photo area (camera icon or placeholder image)
  3. Upload a photo from your phone or computer
  4. Click Save
๐Ÿ“ Best photos: Square-ish, at least 400ร—400 pixels. Good lighting, close-up of the food!

๐Ÿ’ณ Setting Up Online Payments (Stripe)

To accept credit card payments for online orders, you'll need to connect a Stripe account. Stripe charges 2.9% + 30ยข per transaction โ€” lower than Square's online rate.

Step 1: Create a Stripe Account
  1. Go to stripe.com/register and create a free account
  2. Follow the steps to verify your identity and connect your bank account
  3. Once verified, go to your Stripe API Keys page
  4. You'll see two keys โ€” copy them both:
    Publishable key (starts with pk_live_...)
    Secret key (starts with sk_live_...)
Step 2: Connect Stripe to Your Ordering System
  1. Log in to the admin console
  2. Click "Payments" in the left menu
  3. Click "Other providers"
  4. Select "Stripe"
  5. Paste your Publishable key and Secret key
  6. Click Save โ€” you're live!
๐Ÿ”’ Keep your Secret key private! Never share it publicly or put it in emails. Treat it like a password.
๐Ÿ’ก Already using Square in-store? That's fine โ€” keep Square for in-person and use Stripe for online orders. They work side by side, no conflicts.

โฐ Changing Hours

  1. Log in โ†’ "Services & opening hours" โ†’ "Opening Hours"
  2. Click on any day to edit the times
  3. Click "Next" to save

๐Ÿ“‹ Quick Reference

Accept ordersRestaurant Order Taking App
Edit menugloriafood.com โ†’ Menu Setup
Change hoursServices & opening hours โ†’ Opening Hours
Reservation settingsServices & opening hours โ†’ Table reservation
View reportsChart icon (๐Ÿ“Š) in the left sidebar

๐Ÿ“ Google Business Profile (SEO)

Your Google Business Profile is what shows up when people search "Koby's Creekside Grill" or "restaurants near me" on Google and Google Maps. Keeping it updated is the single best thing you can do for local SEO.

How to Access

  1. Go to business.google.com on your computer
  2. Sign in with the Google account linked to your business
  3. Or just Google your restaurant name while signed in โ€” you'll see an "Edit profile" option right in the search results

Keep These Updated

  • Hours: Update whenever your hours change (especially seasonal). Wrong hours = angry customers showing up to a closed restaurant
  • Photos: Add new food photos regularly (1-2 per week is ideal). Google prioritizes businesses with fresh photos
  • Menu: Add your full menu with prices. Go to your profile โ†’ "Menu" section
  • Posts: Share specials, events, or new dishes. Think of it like a mini social media โ€” Google rewards active businesses
  • Description: Make sure it mentions key phrases: "Israeli Mediterranean," "Pocono Mountains," "Bartonsville," "creekside dining"

Reviews (Huge for SEO)

  • Respond to EVERY review โ€” good and bad. Google ranks responsive businesses higher
  • For good reviews: thank them personally, mention something specific ("glad you loved the shakshuka!")
  • For bad reviews: be professional, apologize, offer to make it right. Never argue publicly
  • Ask happy customers to leave reviews โ€” a simple "If you enjoyed your meal, we'd love a Google review!" goes a long way
  • You can create a direct review link: Google your business โ†’ Share โ†’ "Ask for reviews" โ†’ copy that link

Quick Wins

  • โœ… Add your website URL (we'll update this when the new site goes live)
  • โœ… Add a reservation link (your GloriaFood booking page)
  • โœ… Add "Order online" link (your GloriaFood ordering page)
  • โœ… Make sure your address, phone, and category ("Mediterranean Restaurant") are correct
  • โœ… Add attributes: outdoor seating, BYOB, reservations, etc.
๐Ÿ’ก Pro tip: Google Business is free and more powerful than any paid ad for local restaurants. A complete, active profile with good reviews will put you above competitors in "near me" searches every time.

๐Ÿค™ Need Help?

Don't stress โ€” we're here for you.

๐Ÿ“ง hello@poconowebpros.com

We can make any changes for you โ€” just ask!